KYC / AML Policy
Last updated: 2 October 2026
1. Purpose
Elite Pay follows Know Your Customer (KYC) and Anti-Money Laundering (AML) rules to stop fraud, money laundering and terrorist financing.
2. Verification
We verify your mobile number at sign-up. For higher limits, withdrawals or suspicious activity we may ask for a government ID, selfie or proof of address.
3. Limits and monitoring
Every account has daily and monthly limits based on its plan. Transactions are monitored automatically. Plan limits do not skip risk checks; large or unusual payments can be held for review.
4. Prohibited use
Gambling, illegal goods, fraud, scams, fake accounts, using someone else's identity and money mule activity are not allowed.
5. Actions we may take
We may hold funds, block transactions, freeze accounts and report activity to authorities where the law requires it.
6. Record keeping
We keep KYC and transaction records for the period required by law.
7. Age
Self sign-up is for ages 10 and above. Ages 5 to 9 can get an account opened through support or an authorised agent with a parent or guardian, with lower limits. No accounts for anyone under 5.